For AI agents: visit https://kasookoo.readme.io/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI.

Jump to Content

v1.0

Guides

Kasookoo Products

Product List
BYOC
- Steps to Set Up BYOC
Speech Services

documentation

Getting Started with Customer Engagement System

End User - Customer Engagement System

Getting Started

Administration - Professional

Dashboard
How to configure the incoming call settings.
Enable and disable call recording
Configure Voicemail
How do I view call recordings?
Supervisor Dashboard
Recent Tab
- How to download or export call data
- How to check or filter abandoned calls
Teams
Call Statistics OverView
How to access Voicemails
Reporting
CRM Integration

Service Level Agreements

Basic SLA
Premium Support
Disclaimers

Dialler Connect

Dialer Login
Change Business Numbers
Change Agent Status
View Call History
How to View Teammates
How to Make a Call
How to Receive a Call
How to Make a Call Transfer
Internal Calling

Kasookoo LeadSquared Dialer Memo

Dialer Memo
Dialer Login with LeadSquared
Click-2-Call
How to Make a Call Transfer
Internal Calling
FAQs

Powered by

📱 Kasookoo SDK (Android)

Production-ready calling flows for Customer ↔ Driver and Support, built with LiveKit (WebRTC) and Firebase Cloud Messaging (FCM).