Call Metrics

📄 Accessing Call Reports – Kasookoo Dashboard

Follow these steps to view and analyze your team's call data:
✅ Step-by-Step Instructions

1️⃣Log in to your Kasookoo Dashboard

2️⃣From the left-hand menu, navigate to:
➡️ Reporting

3️⃣Click on Call Metrics

4️⃣Under Report Type, choose one of the following:

📤 Outgoing – View reports on calls made by your team

📥 Incoming – View reports on calls received by your team

💡 Tip: You can apply filters such as date range, specific users, or call duration to refine your report.

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