Recordings
Recordings are sound files that can be used for the IVR Menu (Auto Attendant). They are managed from Application -> Recordings. From there, you can add, upload, rename, update, and delete recordings. If you set up speech and transcribe, recordings can be created with text-to-speech or existing recordings can be transcribed.
upload a 16-bit 8khz/16khz mono WAV file
Edit Recording
Click the edit pencil icon.
Rename as needed.
Click Save to save the changes.
Applying Recordings
Once you have a recording made, you can use the recordings in different areas of KChat system. Custom IVRs and phrases would be the typical uses.
Updated 4 days ago
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